Ride Lutii Transportation ("Ride Lutii," "we," "us," or "our") is a Fort Worth, Texas–based luxury black car and chauffeur service operating across the Dallas–Fort Worth metroplex. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete a reservation request, or ride with us.
By using our website or booking a ride, you consent to the collection and use of your information as described in this policy. If you do not agree with these practices, please do not use our services.
Information You Provide Directly
When you request a quote or reserve a ride, we may collect:
- •Contact details: full name, email address, mobile phone number.
- •Trip details: pickup and dropoff locations, requested date and time, service type, vehicle class, and number of passengers.
- •Flight data: airline and flight number so we can track delays and early arrivals.
- •Special requests: child or booster seats, meet-and-greet placard text, accessibility needs, and similar notes.
- •Payment data: we do not store full card numbers on our servers; payment is processed through our secure payment provider.
Information Collected Automatically
When you browse our site, we may automatically collect your IP address, browser type, device type, referring pages, and pages visited through cookies and similar technologies.
We use the information we collect to:
- •Provide, schedule, and operate your reserved chauffeur transportation.
- •Track flights in real time and adjust pickup timing for delays or early arrivals.
- •Send booking confirmations, dispatch updates, and chauffeur SMS notifications.
- •Process payments and issue receipts.
- •Respond to inquiries and provide customer support.
- •Improve our services, website performance, and route coverage across DFW.
- •Comply with applicable legal, safety, and regulatory obligations.
We do not sell, rent, or trade your personal information. We may share limited data only in these circumstances:
- •With your chauffeur: your name, pickup location, and trip details needed to perform the service.
- •Service providers: payment processors, SMS dispatch platforms, and booking tools that help us operate, bound by confidentiality.
- •Legal compliance: when required by law, court order, or to protect the safety, rights, or property of our passengers and team.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website uses cookies and similar technologies to remember your preferences, analyze traffic, and improve performance. You may disable cookies through your browser settings, though some features of the site may not function as intended.
Depending on your location, you may have the right to:
- •Access the personal information we hold about you.
- •Request correction of inaccurate or incomplete data.
- •Request deletion of your personal information, subject to legal exceptions.
- •Opt out of the sale or sharing of your personal information.
- •Withdraw consent to processing at any time.
To exercise any of these rights, contact us using the details below. California residents may exercise rights under the California Consumer Privacy Act (CCPA) by submitting a verifiable consumer request.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Trip records may be retained for accounting and legal purposes for the period required by Texas law.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can promptly delete it. Minors may of course ride as passengers when accompanied by a responsible adult.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.
Ride Lutii Transportation LLC (legal name: Lutii Transportation LLC, doing business as Ride Lutii Transportation LLC) sends text messages to customers who opt in on our website. We use your phone number only to send quotes, booking confirmations and ride reminders. We do not sell or share mobile numbers or text-messaging consent with third parties or affiliates for marketing purposes. Reply STOP at any time to opt out.
If you have questions about this Privacy Policy or our data practices, please reach out to our Fort Worth dispatch team:
