Welcome to Ridelutii. These Terms and Conditions govern your use of our website and chauffeur transportation services. By booking a service through Ridelutii, you agree to these Terms.

1. Services

Ridelutii provides chauffeur-driven transportation services, including but not limited to:

• Airport transfers
• Corporate transportation
• Private chauffeur services
• Event transportation
• Long-distance transfers

All services are subject to vehicle and driver availability.

2. Bookings

• All bookings must be made through our website, email, phone, or approved booking channels.
• Customers are responsible for providing accurate pickup, drop-off, and contact information.
• Booking confirmation will be sent after successful reservation acceptance.

3. Payments

• Payment may be required in advance or upon service completion.
• We accept approved payment methods listed on our website.
• Prices displayed are subject to applicable taxes, tolls, parking fees, and additional charges where applicable.

4. Cancellation Policy

• Cancellations made more than 24 hours before pickup may qualify for a full refund.
• Cancellations within 24 hours of pickup may incur cancellation charges.
• No-shows may be charged the full booking amount.

Refunds, where applicable, will be processed using the original payment method.

5. Waiting Time

Airport Pickups

• Complimentary waiting time may be provided after flight landing.
• Additional waiting time may be charged according to current rates.

Other Pickups

• A grace period may be provided.
• Extended waiting time may result in additional charges.

6. Passenger Responsibilities

Passengers agree to:

• Treat drivers and vehicles respectfully.
• Wear seat belts where legally required.
• Avoid smoking, illegal substances, or dangerous behavior in vehicles.
• Pay cleaning or damage charges resulting from misconduct.

We reserve the right to terminate a journey if passenger behavior creates safety concerns.

7. Flight Monitoring

For airport transfer services, we may monitor flight status to adjust pickup times where possible.

However, passengers remain responsible for providing accurate flight details.

8. Delays and Force Majeure

We are not liable for delays caused by:

• Traffic conditions
• Road closures
• Weather events
• Government restrictions
• Accidents
• Events beyond our reasonable control

We will make reasonable efforts to minimize disruptions.

9. Limitation of Liability

To the maximum extent permitted by law, Ridelutii shall not be liable for:

• Missed flights or connections
• Indirect or consequential losses
• Loss of business opportunities
• Personal belongings left in vehicles

Our liability shall not exceed the amount paid for the booked service.

10. Lost Property

Any property found in a vehicle will be handled reasonably and returned where possible.

Ridelutii is not responsible for lost or forgotten items.